AWS What’s Next ft. Contact Lens for Amazon Connect

Опубликовано 31 августа 2020, 19:31

Yasser El-Haggan, Head of Solutions Architecture, Amazon Connect shares how Contact Lens for Amazon Connect is a set of machine learning (ML) capabilities that contact center supervisors can use to better understand the sentiment and compliance of customer conversations. For more information go to amzn.to/3fts7Cw

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