Connected Cars: Motability Operations Data Journey to Transportation Equity | Amazon Web Services

Опубликовано 15 января 2024, 10:00

In the UK, 24% of the total population has a disability. One of the daily challenges faced by people who are disabled is transportation, where a gap in inclusive options hinders their mobility. Enter Motability Operations, the commercial organisation that delivers the Motability Scheme to over 700,000 disabled people across the UK. Motability Operations are making sure that no one is left behind and ensure innovation considers disability from the very beginning.

In this video, Ismail Makhlouf, Senior Data Analytics Solutions Architect at AWS, meets with Felicity Kelly, Connected Vehicle and Innovate Lead at Motability Operations and Ankur Agarwal, Customer Strategy and Architecture Lead at AWS to walk us how Motability Operations is using data analytics to revolutionize transportation equity.

00:00 - Introduction to Motability Operations and Partnering With AWS
01:43 - Vision and Mission of Motability Operations
2:23 - How Does Motability Operations Measure Success
3:08 - Connected Vehicles and Data Acquisition at Scale
4:10 - Leveraging Vehicle Data to Optimize Operations and Surface Customer Insights
7:17 - Starting Small and Thinking Big to Kick Off the Data Journey
8:36 - Addressing Organizational Change - Governance, Culture, and People
10:28 - Building the Business Case Inside the Organization
11:50 - Leveraging Artificial Intelligence to Deliver Business Value and the Complexity of Data Acquisition
13:16 - Earning Trust in the Organization by Demonstrating the Art of the Possible
16:54 - How to Overcome Resistance Inside the Organization By Aligning to Customer Benefits
18:45 - Key Steps to Building the Data Flywheel
20:09 - Shaping the Team and Execution Steps for a Data Pilot
21:39 - Managing and Developing Talent for Data Projects
24:45 - Managing Complex Data Pipelines for Use Cases
27:55 - Balancing Short Term Speed of Execution with Long Term Strategy
30:17 - Leveraging Data for Business Impact - Predictive Maintenance, Logistics Planning, and Customer Experience
32:27 - Future of Mobility and Transitioning to Electric Vehicles
33:07 - Leveraging Data to Optimize Insurance Costs
34:13 - Analytics to Provide Specialized Care for Car Accidents, Hospital Care, and Parking
34:52 - Working with Ecosystem Partners to Enhance the Customer Experience
35:53 - How to Get Started and Kick off the Data Flywheel in the Organization

Resources:
The Impact of Motability Operations on Society - go.aws/3HgYepl
Motability Operations, the UK’s largest fleet owner, drives towards an EV future as the industry moves to electric - go.aws/3NVV51Z
Follow Motability Operations on LinkedIn - go.aws/3NYkckG
Executive Briefing Sessions - go.aws/3tEoLtG
Omnichannel Customer Experience (eBook) - go.aws/48QA1C8
AWS Data Strategy Team - go.aws/3SgkoOX

Explore more:
AWS for Data YouTube Series - go.aws/48vBSfR

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