IVR platform & 1 click integrations

Опубликовано 10 марта 2021, 17:00

Contact center partners → goo.gle/3s66H5k
Dialogflow CX Integrations info → goo.gle/3eYesH6
Integrate with Avaya → goo.gle/3s5uQJw
Integrate with AudioCodes → goo.gle/3eY5zgE

Did you know that Dialogflow CX can integrate with telephone providers? In this episode of Deconstructing Chatbots, we give you a quick walkthrough of IVR features and settings in Dialogflow CX - allowing you to customize your agent on the flow, page, and agent level. Watch to learn how you can create a robust teleprovider chatbot with Dialogflow CX!

Timestamps:
0:00 - Intro
1:09 - Dialogflow CX integration options
1:46 - Helpful things to keep in mind
2:20 - Enable IVR setting at the agent level
3:28 - Customizing IVR settings on a per flow level
3:54 - Enable IVR setting at the page level
4:59 - Conclusion

Deconstructing Chatbots Playlist → goo.gle/2YVicOy
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Product: Dialogflow CX; fullname: AGV;