Just Energy powers up their contact center innovation with Amazon Connect | Amazon Web Services
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Опубликовано 27 апреля 2023, 16:24
Just Energy fields up to 100,000 calls per day, and needed a way to quickly adapt to changing customer and agent needs and offer more self-help solutions. Learn how moving their contact center to the cloud with Amazon Connect gave Just Energy more velocity to innovate quickly and take advantage of built-in features like chatbots, call transcription, and sentiment analysis.
Learn more about Amazon Connect at: go.aws/3LaWYpf
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ABOUT AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.
#AmazonConnect #CustomerExperience #AWS #AmazonWebServices #CloudComputing
Learn more about Amazon Connect at: go.aws/3LaWYpf
Subscribe:
More AWS videos go.aws/3m5yEMW
More AWS events videos: go.aws/3ZHq4BK
Do you have technical AWS questions?
Ask the community of experts on AWS re:Post: go.aws/3lPaoPb
ABOUT AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.
#AmazonConnect #CustomerExperience #AWS #AmazonWebServices #CloudComputing
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