Amazon Connect: How to review recorded conversations | Amazon Web Services

Опубликовано 9 мая 2023, 22:16

This demo shows you how to review recorded conversations using the Amazon Connect console. The demo will detail how to search for recordings and how to download recordings.

Begin utilising this feature of reviewing recorded conversations to train and enable the contact center staff to better assist customers, allowing for a proactive customer service strategy: go.aws/42BkrHc

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