Amazon Q in Connect, your generative AI assistant for customer service | Amazon Web Services
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Опубликовано 2 декабря 2024, 3:42
Amazon Q, a generative AI-powered assistant from AWS, is available in Amazon Connect to support end-customers and contact center agents.
Amazon Q in Connect automatically detects customer issues from the conversation and leverages generative AI to deliver real-time, personalized responses and recommended actions, leveraging customer information, knowledge repositories, and your web content. Reduce handle times, deliver exceptional customer service, and lower service costs with your virtual assistant for customer service.
To learn more about Amazon Q in Connect, please visit: aws.amazon.com/connect/q
#AWS #AmazonWebServices #CloudComputing #contactcenter #generativeAI #amazonq
Amazon Q in Connect automatically detects customer issues from the conversation and leverages generative AI to deliver real-time, personalized responses and recommended actions, leveraging customer information, knowledge repositories, and your web content. Reduce handle times, deliver exceptional customer service, and lower service costs with your virtual assistant for customer service.
To learn more about Amazon Q in Connect, please visit: aws.amazon.com/connect/q
#AWS #AmazonWebServices #CloudComputing #contactcenter #generativeAI #amazonq
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