Amazon Connect Contact Lens: AI-Powered Analytics & Quality Management
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Published on 2 Dec 2024, 3:42
Discover how Amazon Connect Contact Lens is transforming contact center operations with generative AI. This video explores how Contact Lens provides comprehensive analytics and quality management tools to enhance customer experiences, boost agent performance, and unlock the full potential of your supervisors.
To learn more about Amazon Connect Contact Lens, please visit: aws.amazon.com/connect/contact...
#AWS #AmazonWebServices #CloudComputing #contactcenter #customerservice #customerexperience #amazonconnect
To learn more about Amazon Connect Contact Lens, please visit: aws.amazon.com/connect/contact...
#AWS #AmazonWebServices #CloudComputing #contactcenter #customerservice #customerexperience #amazonconnect
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