DSU - Amazon Q for Business: Elevating Your Enterprise AI Strategy | Amazon Web Services

Опубликовано 9 января 2025, 23:11

Discover the transformative power of Amazon Q for Business in this in-depth exploration. In this video, Khendr’a Reid, Principal Data and GenAI Strategy Specialist at AWS, meets with Shaun Collet, Sr. Leader for Amazon Q Business Customer Success, to unpack Amazon Q's unique position in AWS's generative AI ecosystem and its applications across software development, data analysis, call centers, and knowledge discovery.

Learn how to measure Amazon Q's impact on your business, from individual productivity to overall performance. Discover implementation strategies for high-impact areas like Contact Centers and HR, backed by real-world success stories such as Kemper Insurance's who saw a 29% productivity boost.

The video also discuss the crucial data strategy dimensions to optimize Amazon Q's impact, including data quality, security, and legacy system integration. Whether you're new to Amazon Q or aiming to maximize its potential, this video offers a clear roadmap for leveraging AI to drive business success.

Learn more on Amazon Q Business: aws.amazon.com/q/business
Getting Started with Amazon Q Business: go.aws/3WdWpkT

Chapters:
00:00 - 01:26 - Introduction
01:27 - 04:05 - Where does Q fit in the array of GenAI services AWS offers?
04:06 - 07:21 - How to measure the impact of Q on your business
07:22 - 09:42 - What can businesses do to improve my organization's productivity?
09:43 - 10:41 - What customers have been on this journey and seeing an improvement?
10:41 - 14:35 - What dimensions of a Data Strategy are most important to optimize Q’s impact?
14:36 - 15:39 - How Can customers get started?
15:40 - 15:22 - Closing

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