How Mercer International uses Google Vids to protect employee safety at 75% less cost

Опубликовано 15 сентября 2025, 17:06

Featured in this video: Alistair Skey, Chief Information Officer, Mercer International

Executive summary: Mercer International, a global bio-based manufacturing company producing market pulp and mass timber, has been a Google Workspace customer for seven years. The company adopted Google Workspace for its scalability, security, and agility—and is now using Gemini and Google Vids to transform work across operations.
Through a proof of value exercise with 700 employees, Mercer measured time savings of 2% per employee with Gemini—equating to an estimated $3 million annually. Gemini has also been used in procurement to enrich ERP systems by filling gaps in vendor and customer data with market research, improving accuracy and efficiency. Meanwhile, Mercer implemented Google Vids to deliver highly relevant, localized, and cost-effective safety training, reducing production costs by 75% while ensuring employees’ well-being. Together, these tools are reshaping how Mercer works, improves safety, and contributes to the carbon economy.
Challenge: As a bio-based manufacturer operating in high-risk environments, Mercer International needed tools to improve efficiency, strengthen procurement data accuracy, and deliver effective, engaging safety training at scale—all while preparing for the fast-changing future of AI in the workplace.

Solution: Mercer expanded its use of Google Workspace with Gemini to accelerate employee productivity and enrich procurement systems by pulling in external market data. At the same time, the company has leveraged Google Vids to put safety training creation directly into the hands of local safety teams and captains. This approach ensured training content was timely and impactful, while significantly reducing costs.

Results: By integrating Gemini and Google Vids into their Google Workspace environment, Mercer International unlocked measurable productivity and operational improvements. A proof of value study with 700 employees showed Gemini saved 2% of time per employee—valued at $3 million annually. In procurement, Gemini improved vendor and customer data accuracy by enriching ERP records with market research. With Google Vids, Mercer cut certain safety training costs by 75% while boosting the relevance and effectiveness of training content, directly supporting their core value of ensuring employees return home safely each day.

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