Introducing Amazon Connect Dashboard - Monitoring Contact Center Performance on AWS
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Опубликовано 27 июня 2017, 21:44
Learn more about the Amazon Connect Dashboard - amzn.to/2tjV4wT.
The Amazon Connect dashboard allows you to define the performance indicators such as service levels, and agent occupancy, and monitor the performance of your contact center using these indicators.
The Amazon Connect dashboard allows you to define the performance indicators such as service levels, and agent occupancy, and monitor the performance of your contact center using these indicators.
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