AI Powered Speech Analytics for Amazon Connect Solution

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Опубликовано 18 марта 2019, 12:56
Learn more about Amazon Connect at – amzn.to/2TBAeHb
The AI Powered Speech Analytics for Amazon Connect solution provides the combination of speech to text transcription, translation into preferred languages, and insights for agents and supervisors all in real-time. This enables your agents to better understand customer needs and drive resolution using the insights the solution provides while they are still interacting with their customer.
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