How To Set Business Messages Merchants Up For Success

Опубликовано 30 июля 2021, 17:32

In video 4 of our partner training series, we guide you in evaluating a brands' needs and then determining what should be included in their Business Messages conversational experience. We'll ask you to think about the balance of live agents vs. a bot-led approach and what physical locations vs. an online-only presence mean for your conversational approach.

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