Getting Started with Amazon Connect Customer Profiles | Amazon Web Services

Опубликовано 21 апреля 2023, 1:08

Amazon Connect Customer Profiles, a feature of Amazon Connect, equips contact center agents with a more unified view of a customer’s profile with the most up to date information, to provide more personalized customer service. In this video learn how you can connect your customer data from third party applications, like your CRM, to help your agents solve customer issues faster.

Learn more about Amazon Connect: go.aws/3HpaLHV

Subscribe:
More AWS videos go.aws/3m5yEMW
More AWS events videos: go.aws/3ZHq4BK

Do you have technical AWS questions?
Ask the community of experts on AWS re:Post: go.aws/3lPaoPb

ABOUT AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.

#CX #AmazonConnect#AWS #AmazonWebServices #CloudComputing