United Airlines uses Amazon Bedrock to innovate 50-year old technology | Amazon Web Services

Опубликовано 15 апреля 2024, 18:41

United Airlines is modernizing Shares, its 50-year-old mainframe Passenger Service System, to build a better customer experience. Using Amazon Bedrock, United was able to translate Passenger Name Records (PNR), the digital record that contain travelers’ reservation data, from cryptic two-digit codes to English. Instead of spending months learning how to decipher PNRs, agents can now quickly and easily support customers.

Learn more: go.aws/3Ta68X4

Subscribe:
More AWS videos: go.aws/3m5yEMW
More AWS events videos: go.aws/3ZHq4BK

Do you have technical AWS questions?
Ask the community of experts on AWS re:Post: go.aws/3lPaoPb

ABOUT AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.

#AWS #AmazonWebServices #CloudComputing #generativeai #AnthropicClaude #AmazonBedrock