Telus: AI Boost Bites: Build Your AI Research Sidekick

Опубликовано 26 июня 2026, 16:35

Learn how Sonia Baldassarre, AI Integration Manager at Telus Consumer Solutions, uses custom Gemini Gems to transform tens of thousands of customer comments into actionable strategic roadmaps. In this episode of AI Boost Bites, discover a step-by-step framework to build your own UXR Sidekick Gem, from defining a hyper-specific persona to extracting verbatim customer quotes. See how automating deep-dive qualitative analysis helped the Telus team save 450 hours annually and pivot from data parsing to high-level strategy.

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