Enabling IT transformation with Google Drive

Опубликовано 11 сентября 2014, 18:33

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Learn how The Weather Company’s IT team uses Google Drive to speed up projects and provide self-service customer support. As the parent company of The Weather Channel, weather.com, and Weather Underground and Intellicast.com, The Weather Company is a high-tech and big data company that attracts tech-savvy employees.

However, until recently, onboarding a new employee required involvement from many different parts of the IT team. This impacted the employee experience as well as the IT team’s workload. The Weather Company’s IT team now uses Google Drive to provide self-service resources to new employees, which has significantly improved employee satisfaction and reduced support ticket volume.   Join us for a Hangout on Air with Nick Gardner, Sr Director of Internal Systems at The Weather Company.

Listen to the questions during the Q&A session.