Modernize Your Contact Center with AI: Gain Valuable Insights by Transcribing Recordings

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Опубликовано 14 января 2019, 18:06
Learn more about Amazon Transcribe at amzn.to/2sfzmHW,
Amazon Comprehend at amzn.to/2VAfSv8,
and Amazon Connect at amzn.to/2ACTlF2.

Gain insights into your Amazon Connect contact center from transcribed call recordings. Analyze call recordings using Amazon Transcribe, a fully managed and continuously trained automatic speech recognition service, and Amazon Comprehend, a natural language processing (NLP) service that uses machine learning to find insights and relationships in text.
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