Empowering Innovation at Virgin Trains – With Virgin Train’s CIO and Project Director, John Sullivan
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22 дня – 2 9190:49
Опубликовано 31 января 2019, 16:18
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When John joined Virgin Trains, only 20% of his job was creative—the rest was just keeping the lights on. Now? Those percentages have flipped.
He details how his team accomplished this with the help of automation, a customer experience focus, and regular innovation days built around the simple idea of “Imagine if…”.
When John joined Virgin Trains, only 20% of his job was creative—the rest was just keeping the lights on. Now? Those percentages have flipped.
He details how his team accomplished this with the help of automation, a customer experience focus, and regular innovation days built around the simple idea of “Imagine if…”.
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