AWS What's Next, S1|E9

Опубликовано 31 августа 2020, 19:29

Contact Lens for Amazon Connect: 00:20:27
Contact Lens for Amazon Connect Demo: 00:41:05
Amazon Fraud Detector: 01:15:08
Amazon Fraud Detector Demo: 01:39:07

AWS What’s Next hosts Nick Walsh and Rob Zhu talk about upcoming launches and announcements from Amazon Web Services, including Yasser El-Haggan, Head of Solutions Architecture, Amazon Connect shares how Contact Lens for Amazon Connect is a set of machine learning (ML) capabilities that contact center supervisors can use to better understand the sentiment and compliance of customer conversations.

Nick Tostenrude, Senior Manager, Product Amazon Fraud Detector, demonstrates how Amazon Fraud Detector is a fully managed service that uses machine learning (ML) to identify potentially fraudulent activity so customers can catch more online fraud faster.

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