Introducing Incident Manager from AWS Systems Manager | Amazon Web Services

Опубликовано 14 сентября 2021, 21:05

With Incident Manager, you can automatically take action when a critical issue is detected by an Amazon CloudWatch alarm or Amazon Eventbridge event. Incident Manager executes pre-configured response plans to engage responders via SMS and phone calls, enable chat commands and notifications using AWS Chatbot, and execute AWS Systems Manager Automation runbooks. The Incident Manager console integrates with AWS Systems Manager OpsCenter to help you track incidents and post-incident action items from a central place that also synchronizes with popular third-party incident management tools such as Jira Service Desk and ServiceNow. Incident Manager enables cross-account sharing of incidents using AWS Resource Access Manager and provides cross-region replication of incidents to achieve higher availability.

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