CloudHesive: Improved Omnichannel Experience for Amazon Connect through ConnectPath
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Опубликовано 23 января 2024, 18:05
CloudHesive’s ConnectPath is a next generation Contact Center as a Service Platform that improves customer’s experience in Amazon Connect by providing omnichannel capabilities that leverage Amazon Simple Email Service (SES), Amazon Translate, Amazon Bedrock, and other AWS services and incorporates natural language translation and Generative AI capabilities to increase agent productivity.
Check out more resources for architecting in the #AWS cloud:
amzn.to/2ZIbygO
#AWS #AmazonWebServices #CloudComputing #ThisIsMyArchitecture #generativeai #genai #AmazonConnect
Check out more resources for architecting in the #AWS cloud:
amzn.to/2ZIbygO
#AWS #AmazonWebServices #CloudComputing #ThisIsMyArchitecture #generativeai #genai #AmazonConnect
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