AI and automation expert on how leaders use AI agents to get ahead | Pascal Bornet

Опубликовано 30 октября 2025, 15:29

AI agents can become essential team members at any organization if they're deployed thoughtfully in business workflows. In this episode of Microsoft’s WorkLab podcast, AI and automation expert Pascal Bornet, joins host Molly Wood to share practical frameworks for helping business leaders design and implement agentic AI, run high impact pilots, and build the human skills (creativity, critical thinking, and social authenticity) that set Frontier Firms apart.

Bornet is a coauthor of the recent book Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life: amazon.com/Agentic-Artificial-...

00:00 – People at the center of transformation
00:22 – Introduction to WorkLab & guest background
01:37 – Evolution of automation & AI agents
03:43 – Defining agentic artificial intelligence
06:55 – From apps to agents: the paradigm shift
08:10 – The SPA framework: sensing, planning, acting, reflecting
10:35 – Real-world examples of agentic AI
13:23 – Unlimited use cases & business impact
14:38 – Adoption trends & critical success factors
16:33 – People-centric transformation & education
18:05 – Frontier Firms & competitive advantage
21:44 – Humics: uniquely human abilities
26:08 – Humans and agents: building hybrid teams
27:22 – The new role of managers
30:49 – Measuring success: metrics for humans and agents
32:54 – Change management in a fast-moving AI world
36:42 – Blueprint for getting started with agentic AI
39:14 – Closing & credits

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- WorkLab Podcast: microsoft.com/en-us/worklab/po...

About the WorkLab Podcast:
Join host Molly Wood as she explores what leaders need to know to prepare their organizations for the innovations and disruptions that are transforming the way we work. Listen to her conversations with leading economists, technologists, and researchers on everything from how to use AI effectively to what it takes to thrive in a digital age.

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