Send: Think Before You Click

Опубликовано 6 сентября 2016, 16:34

With email we can send a message to nearly anyone, anytime, from anywhere…but that doesn’t always mean that we should. In fact, email communication presents new challenges-both in terms of writing skills and strategy-that should prompt us to ask ourselves a series of questions every time we compose an electronic memo, note, report, or reply. For example, when should you email and when should you call or show up? What is the best strategy when you send (in anger or in error) a potentially career-ending bombshell? While each company has its own email protocol, there are some basic dos and don’ts that are now being accepted throughout the corporate community, and it is important to learn them to communicate most effectively.