Zillow: Near Real-Time Natural Language Processing (NLP) for Customer Interactions

Опубликовано 4 августа 2021, 17:32

Helping home shoppers connect to the services they need in time can make the difference if they are successful in securing a property or not. In this episode we explore how Zillow built a natural language processing solution using Amazon Transcribe and leverage the Elastic Container Service to quickly scale their machine learning engine to match customer requests to agents. We dive into how they deploy models into the environment using GitLab pipelines to simplify the job for data scientists.

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