TaskUs revolutionizes customer experiences using Llama in Amazon Bedrock | Amazon Web Services
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Опубликовано 23 июля 2024, 17:48
TaskUs, a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helps its clients represent, protect, and grow their brands. Its innovative TaskGPT platform, powered by Amazon Bedrock and Llama models from Meta, empowers teammates to deliver exceptional service. TaskUs builds tools on TaskGPT that leverage Amazon Bedrock and Llama for cost-effective paraphrasing, content generation, comprehension, and complex task handling. The tools augment human interactions with AI-powered insights and responses. By automating simpler or more repetitive tasks, TaskUs teammates can focus on more empathetic customer engagement, leading to remarkable results, for example: 10% reduction in chat interactions, 20% reduction in voice average handle time, and over 10% improvement in customer satisfaction. TaskUs' collaboration with AWS and Llama models from Meta in Amazon Bedrock is revolutionizing customer experience through the power of generative AI.
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ABOUT AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.
#AWS #AmazonWebServices #CloudComputing #AmazonBedrock #Meta #Llama
Learn more: go.aws/46dposF
Subscribe:
More AWS videos: go.aws/3m5yEMW
More AWS events videos: go.aws/3ZHq4BK
Do you have technical AWS questions?
Ask the community of experts on AWS re:Post: go.aws/3lPaoPb
ABOUT AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.
#AWS #AmazonWebServices #CloudComputing #AmazonBedrock #Meta #Llama
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