Using Microsoft 365 Copilot in Customer Service: Streamline case management
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15.11.23 – 67 3270:54Опубликовано 4 ноября 2024, 15:00
Discover how Arielle Lupo, Support Engineer at Microsoft, uses Microsoft 365 Copilot and Copilot for Service to enhance customer service experiences by automating tasks such as summarizing customer concerns, managing CRM entries, and drafting messages, significantly improving productivity and efficiency.
Learn more about Microsoft 365 Copilot at msft.it/6052WR0Ys. Find more scenarios by function and industry at msft.it/6053WR0Yt.
#microsoft #microsoft365
Learn more about Microsoft 365 Copilot at msft.it/6052WR0Ys. Find more scenarios by function and industry at msft.it/6053WR0Yt.
#microsoft #microsoft365
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