Toyota Powers Intelligent Dealership Experiences using Amazon Bedrock & AgentCore

Опубликовано 24 марта 2026, 14:43

Discover how Toyota Connected transformed the dealership experience using Amazon Bedrock and Amazon Bedrock AgentCore to deliver intelligent, AI-powered vehicle discovery at scale.

Stephen Short, Senior Engineer at Toyota Connected, shares how his team built "Ask Engage"—an intelligent assistant platform serving 1,800+ dealerships with 7,000+ monthly interactions. Using Amazon Bedrock and AgentCore, Toyota simplifies the complexity of building scalable, secure agentic systems—eliminating infrastructure overhead with built-in identity management, session isolation, memory, and scalability. This enables Toyota to deliver faster, more informed customer interactions while building the foundation for the next generation of AI-powered retail experiences.
Ask Engage uses generative AI, which is experimental and can make mistakes.

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