Microsoft Research330 тыс
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Опубликовано 6 сентября 2016, 17:31
The various fields associated with interactive software systems engage in design activities to enable people who would use the resulting systems to meet goals, coordinate with others, find meaning, and express themselves in myriad ways. Yet many development projects fail, and we all have contact with clumsy software-based systems that force work-arounds and impose substantial attentional, knowledge and workload burdens. On the other hand, field observations reveal people re-shaping the artifacts they encounter and interact with as resources to cope with the demands of the situations they face as they seek to meet their goals. In this process some new devices are quickly seized upon and exploited in ways that transform the nature of human activity, connections, and expression. These experiences can be seen as an adaptive process triggered by the bottlenecks or opportunities introduced by new systems. Gap
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