New Way Now: Equifax fosters a mindset of “ruthless collaboration” with Google Workspace

Опубликовано 12 ноября 2024, 15:54

Summary: Equifax, one of three consumer credit reporting agencies in the US, transformed its workplace culture with Google Workspace. Workspace supports Equifax's mantra of “ruthless collaboration,” which has helped Equifax create a culture of teamwork, enhance productivity, and strengthen security overall.

Challenge: As a large, global organization, Equifax faced challenges in maintaining effective collaboration, ensuring data security, and providing employees with the tools they needed to do their best work. The company sought a unified collaboration platform that could empower everybody to work anywhere, anytime, on any device.

Solution: With a focus on working smarter together, Equifax adopted Google Workspace, launching a strategic change management campaign to ensure a smooth transition, deploying Workspace across more than 20 countries in one weekend. Workspace’s suite of tools for communication, collaboration, and productivity offered a comprehensive and user-friendly solution that could be easily embraced by Equifax employees at all levels.

Results: Since implementing Google Workspace, Equifax has fostered a stronger culture of collaboration and teamwork, enhancing productivity, efficiency, and employee satisfaction. With Workspace’s built-in security features, Equifax has also experienced improved data security and compliance. Equifax’s successful adoption of Workspace has left a lasting impact on the way its teams work together, making it easier than ever to ruthlessly collaborate.

Interview highlights and key takeaways from JK Krug, Vice President of Digital Employee Experience at Equifax:

→ “We wanted to make sure that we had a home for our data to be absolutely secure and a platform that would secure it for us. So looking at the best platform to really push ourselves into working with each other, we chose Google Workspace.”

→ “We see the benefits from Google Workspace every day. We have no version control issues and that really helps keep us together on our mission.”

→ Equifax uses AppSheet — a no-code development platform within Google Workspace — to democratize development across its organization, even for non-technical users. The company currently has over 600 AppSheets in use.

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Google Cloud products used: Google Workspace