Nokia Intelligent Care Assistant for Salesforce

Опубликовано 16 августа 2019, 6:28

The Nokia Intelligent Care Assistant enables Telco customer service across all channels, from proactive and self-care to assisted and field care. It delivers the power of Nokia’s machine learning based workflows, network analytics and device insights in the Salesforce Service Cloud. This unique combination generates a holistic subscriber view and helps drive operating efficiencies, satisfaction and loyalty in new ways. By connecting network intelligence with business applications, the Intelligent Care Assistant supports a seamless experience for your customers across their channel of choice.
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